Frequently Asked QuestionsIf your question is not answered here, please contact us!
Frequently Asked Questions
What is included in the apartment?
Each apartment is fully furnished and equipped with a complete appliance package. Within each apartment there is a kitchen, dining/living area, four private bedrooms, and two bathrooms.
The bedroom furniture package includes:
- Full-size bed with mattress
The dining/living area furniture package includes:
- Leather couch
- Leather arm-chair
- End table
- Dining table and two chairs
- Entertainment center
The appliance package includes:
- Garbage disposal
Other amenities Included:
- High speed internet
- Basic plus cable in bedrooms and living room
- Central air conditioning
- Heat, water, sewer, gas
- Garbage disposal
- Community Center with game room, cardio fitness room, cyber lounge, TV room
- Nintendo Wii/PS3 for use in the community center
Who is eligible to live at the Ridge?
East Stroudsburg University students who are not first year freshmen. Second semester freshmen up to graduate students are welcome!
What are the rules?
Students living at University Ridge Apartments are responsible for the ESU Student Code of Conduct found in the student handbook.
Can I have a car?
Yes, parking at the Ridge is monitored by ESU police and a permit may be purchased at Enrollment Services in Zimbar-Liljenstein Hall.
Residents are able to get a guest parking pass for any visitors not to exceed 3 days. Students can get guest parking passes in the Ridge office during normal business hours with their guests license plate number. The pass should be hung on the rear view mirror and the guest car must be parked in the guest parking lot by the Maintenance Shop.
Is the Ridge a part of ESU housing?
Since its inception in 2005, University Ridge Apartments has been an on-campus housing option for ESU students.
Will my housing contract fee go on my university bill?
Your housing contract fees will be on your university bill. Any summer housing fees will be paid directly to University Ridge Apartments by check or money order.
Am I required to purchase a meal plan?
University Ridge residents may sign up for meal plans, but because we provide a full kitchen to residents, meal plans are not mandatory.
University Ridge residents usually use one of three approaches for their meals:
- Purchase their own groceries and prepare food in their apartments’ kitchen. This is the most affordable option and keeps the overall cost of living on-campus as low as possible.
- Purchase a smaller meal plan as well as some of their own groceries. The smaller meal plans are not open to residents of the other residence halls on campus, but are available to University Ridge residents. They offer 75 meals per semester, which is generally used for eating lunches in the dining hall between classes several days per week. This option provides a great combination of convenience and value.
- Purchase a full meal plan. This option provides the same meal options as in the traditional residence halls and is great for students who have both daytime and evening classes and want the convenience of eating in the dining halls for most of their meals.
If you are interested in the meal plan options, please visit ESU Dining Services.
What is the shuttle schedule?
Shuttle bus service is provided during fall and spring semesters when classes are in session. The service is free of charge for riders presenting a valid ESU e-card/ID. Please see the ESU Shuttle Tracker!
BLACK SHUTTLE (approximately every 20 minutes)
Begins at 7:20 AM from the Innovation Center, goes to University Ridge, KFH, FMC (facilities management complex) Zimbar, Recreation Center then back to Innovation Center.
RED SHUTTLE (approximately every 15 minutes)
Begins at 7:20 AM from the University Ridge, KFH, FMC, Zimbar, and the Recreation Center, back to University Ridge
EXPRESS SHUTTLE (approximately every 15 minutes)
From 7:30AM to 8:45AM runs from University Ridge, FMC, FA (Fine Arts), back to University Ridge. Last run from the Ridge on the express is at 8:45 AM. From then on Express Shuttle goes on a loop from FA to Marguerite Street (with stops at the Library upon Rider Request)
- Black Shuttle starts at 7:20 and last run to the Innovation Center is at 10:30 PM Monday – Friday
- Red Shuttle starts at 7:20 AM from the Ridge and the last run back to the Ridge is 2:30 PM Monday – Thursday and 2:00 PM on Friday
- Express Shuttle starts at 7:30 AM at the Ridge; last run from the Ridge is 8:45 AM; runs Monday – Thursday till 3:30 PM and Friday till 2:30 PM
How do I receive mail?
Your mailing address is as follows:
400 East Brown Street, Apartment #____
East Stroudsburg, PA 18301
Can I receive packages at University Ridge?
You can receive packages at University Ridge. If your package is being delivered by a shipping company, such as FedEx or UPS, the package will be delivered to the Ridge office. Our staff will sign for deliveries of packages and email you a notification that the package is ready to be picked up in the Ridge office. Please bring a photo ID to pick up your package and ensure that all packages are properly addressed.
United States Postal Service packages will be placed in the larger package lockers located below your mailbox outside of the Community Center. A key will be placed in your normal mailbox to access that locker.
What is the best way to get to class?
University Ridge is on campus and offers a walking path that connects University Ridge to the center of campus. Most destinations on campus are a 7 to 10 minute walk from University Ridge, and the trip is even faster on a bike!
Additionally, East Stroudsburg University offers a free shuttle service which stops at University Ridge every 15-20 minutes, while classes are in session during the academic year. The shuttle is very popular on rainy or snowy days.
What if I don’t get along with one of my roommates?
Compromise is the key to successfully resolving conflicts between roommates. First, we ask that the students attempt to address the situation themselves as we have found this is the most effective and long lasting process for roommate conflicts. If this does not resolve the situation, we will conduct a roommate mediation, in which the Resident Advisor will facilitate an open and honest discussion about any issues and help the students involved come up with strategies for eliminating such issues in the future. If further assistance is needed, a professional staff member will meet with the residents. If any issues remain, students may request a room change to another available space.
Understand that each resident has equal rights to his or her space and the apartment, but also has equal responsibility to make it a positive living/academic environment. If staff mediation is necessary, all sides will be given equal consideration, no matter the situation.
May I have guests in my apartment?
You may have guests in your apartment as long as the following conditions are met:
- You discuss your guest’s stay with your roommates and they approve the stay.
- Overnight guests may not stay in your apartment more than 3 consecutive nights. An additional 4 days must pass before the same guest may stay in your apartment again.
Should I bring a vacuum, broom, or other cleaning supplies?
We will certainly do everything we can to make sure your apartment is ready for you to move into at the beginning of the year. During the remainder of the year, it is the responsibility of the residents within the apartment to take care of the cleaning throughout the year so please bring the appropriate cleaning supplies for your apartment. It is a good idea to talk with your roommates before you buy supplies; you can always split the cost! Our custodial staff will take care of the stairways and corridors of the buildings.
Are pets allowed?
Service animals and non-carnivorous fish in tanks no larger than 10 gallons are permitted. All other pets are prohibited.
What type of safety features are provided at University Ridge?
University Ridge offers several features designed to increase the safety of our residents:
- University Ridge is fully equipped with a fire suppression system including sprinklers and smoke detectors in each apartment and the common areas.
- Access to each University Ridge building is only given to the residents residing in that building. Additionally, any building door propped open for more than 30 seconds will alarm due to prop detectors.
- Access to each bedroom is controlled by a deadbolt lock. Each resident has his or her own bedroom key which is not shared by fellow roommates.
- There are ESU Police emergency call boxes in each building. There are also several Blue Light ESU Police emergency call boxes throughout the grounds and on the ESU walking path.
- ESU Police patrol University Ridge regularly.
The student and professional staff of University Ridge also monitor the community through nightly walks through the buildings and through 24-7 emergency response.
Despite all these measures, safety is the responsibility of each resident. Residents are strongly encouraged to keep their doors closed and locked, to refrain from allowing people they do not know to access the building, to walk with a buddy at night and follow the ESU Safety Tips. It is also important to know about the ESU Safe Ride program where you can get a ride between 6pm to 2am every day by calling 570-422-3063.
What type of furniture is provided in my apartment?
Your bedroom comes furnished with a full size bed and mattress, two stackable dressers, a desk, a desk chair, and a built-in closet. The living and dining rooms are furnished with a full sized couch, an arm chair, an end table, an entertainment center, a dining table, and two dining chairs.
What type of appliances are provided in my apartment?
University Ridge offers real kitchens with a full sized refrigerator, a microwave, a stove, a garbage disposal, and a dishwasher! Each apartment also has its own stackable washer and dryer.
Can I bring extra furniture?
You may bring additional furniture, but we would recommend waiting until after Thanksgiving to bring any large pieces with you. The apartments are already completely furnished and additional furniture is not necessary. Waiting until after Thanksgiving break will give you the opportunity to decide if you really need more furniture, or if it would just make your space feel cluttered. If you decide to bring more furniture, please note that University Ridge furniture may not be removed from the apartment.
Any additional furniture should be clean, free of pests, and of known origin. Do not bring furniture purchased second hand or found abandoned, as it may have pests infesting it or other health/safety issues.
I would like to buy curtains and sheets; what sizes should I buy?
All University Ridge apartments include mini-blinds as window coverings, so curtains are not needed. However, if you would like to purchase curtains, we recommend that you use a tension rod to mount them as that will limit the amount of damage to the walls. Each bedroom has at least one window; some of the D bedrooms will have two windows. The dimensions of the bedroom windows are 30″W X 60″L. Each living room has two windows with dimensions of 24”W X 60”L.
There is no door on the built-in closet, so some residents choose to bring curtains and tension rods for this space. Dimensions of bedroom closets are 30″W x 80″L for the A, B, and C bedrooms and 40”W X 80”L for the bedroom D closet opening.
The bed provided is full size, so please buy your sheets and bedding accordingly.
How do I move out?
You need to move out by the date noted on your contract but you can move out any time before that during normal office hours. Note: you are still responsible for all your payments regardless of your move out date.
In order to move out:
- Remove all your belongings from the apartment.
- Clean and arrange the apartment as you received it.
- Lock your window, bedroom door and apartment door upon leaving.
- Check your mailbox.
- Fill out a mail forwarding card with the local post office.
- Bring all four keys to the office during office hours and sign in your keys.
- You may want to coordinate your move-out with your roommates. If all roommates arrange to depart at the same time, then all parties have the opportunity to observe the apartment in its final condition, which should minimize unexpected charges.
- You may wish to schedule an unofficial walk through of your apartment with professional staff to receive advice on how to prepare your apartment for move-out. These appointments must be scheduled at least 24 hours in advance and must occur during regular business hours.
Any common area damage will be split between all roommates unless the person or persons responsible let us know in writing. Please note: both bathrooms are considered common areas.
Am I responsible for the damages in the common areas of the apartment at the end of the year?
Yes, unless someone takes responsibility by filling out a statement of responsibility for a particular damage or cleaning charge. In the event that we do not know who is responsible for damage, all residents will be charged equally. The bathrooms are not assigned to specific students so they too are considered common areas.